Frequently Asked Questions

Find answers to common questions about NEXUS INFINITY
and how it supports the facility information lifecycle.

Why does NEXUS INFINITY matter if I’m not asking for a digital twin? (Collapse answer)

Even when the digital twin is not the starting point, teams still need complete, compliant, and usable handover information. NEXUS INFINITY helps collect, validate, contextualize, and deliver facility information in a structured way.

We already deliver COBie. What value does NEXUS INFINITY add? (Expand answer)

COBie provides a structured way to deliver asset information. NEXUS INFINITY helps make that information more complete, connected, and usable by validating required data, identifying gaps, tracking corrections, and linking each asset to its broader facility context.

Instead of an asset existing only as a row in a spreadsheet, it can be connected to its space, system, BIM object, drawings, O&M manuals, warranties, and commissioning records.

The difference is simple: COBie delivers structured data. NEXUS INFINITY helps turn that data into connected facility information.

Why do FM teams sometimes struggle with the information they receive at handover? (Expand answer)

How does NEXUS INFINITY help with asset information coming from multiple trade partners? (Expand answer)

NEXUS INFINITY provides a consistent way to collect and validate asset information from multiple project contributors against defined requirements.

For example:

Mechanical Contractors — equipment data
Electrical Contractors — electrical assets
Equipment Vendors — manufacturer, model, and warranty information
Commissioning Agents — commissioning evidence
Designers — BIM, space, and system context

NEXUS INFINITY helps identify missing or invalid information, track it back to the responsible source, and resolve deficiencies before turnover.

What happens to our data if our subscription ends? (Expand answer)

How does this relate to our 30-, 40-, or 50-year view of our building? (Expand answer)

At handover, facility information helps answer “What was built?” Over time, as maintenance, condition, faults, energy, replacements, and capital data are added, it can help answer broader lifecycle questions around performance, risk, maintenance, replacement, and future investment.

The value is in maintaining an evolving facility record that supports better decisions throughout the building’s life.

What is the simplest way to describe NEXUS’S role? (Expand answer)

STILL HAVE QUESTIONS?

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Connect with our team to learn how NEXUS INFINITY can support your projects and long-term facility goals.